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Celebrating our customers – ‘The power behind Occupational Health’

It was great to welcome our customers to our annual User Group Meeting last week. This past year we have been celebrating our long-standing customer partnerships many spanning over 20 years and the benefits of sharing knowledge. Our UGM provides an opportunity for our customers to network and showcase their software experiences. We welcomed to the main stage Nick Davison from John Lewis Partnership and Frances Ballantyne from Scottish Power, two customers who demonstrated their diverse ways of using eOPAS to supporting a healthier workforce.

Nick’s presentation discussed how the partnership between WICS & John Lewis Partnership has changed their service from reactive to a proactive, dynamic Occupational Health Service and detailed how eOPAS helped the transition.
Nick said “Our ultimate purpose is the happiness of our members, through worthwhile and satisfying work in a successful business.
Because we share ownership, we share the responsibilities as well as the rewards
– Profit, Knowledge and Power”

Frances Ballantyne from Scottish Power discussed their journey implementing eOPAS and how it has met the high expectations for their Digital and GDPR Agenda. They use the eOPAS Portal for processes including Management Referral, Pre-Employment Screening, OH Surveillance, Customer Surveys, Change to Treatment and Fit to Travel. Receiving online forms has streamlined their processes and dramatically reduced administration.
Frances commented on their journey “Every day was a school day – and still is” she expressed the importance of sharing experiences, working as a team and building processes fit for purpose which eOPAS supports them to do.

Beyond the main programme, customers chose from a range of unique breakout sessions including information about recent updates to the software, converting business/employees data into information/knowledge, questionnaires, configuration, and how to create efficiencies through automation.

WICS staff were on hand providing some great insights into how eOPAS and OPAS-G2 can streamline data entry and transform data into knowledge; which undoubtedly promotes improved employee health and wellbeing.

We are already looking forward to next year’s UGM.