Occupational Health Services have people at the heart of what they do.
These services are very often delivered by busy departments within organisations or independent Occupational Health Providers. Constantly delivering good quality services and improving productivity and employee performance are some of the challenges that can face OH departments today.
The Occupational Health Department within Stockport NHS Foundation has been utilising eOPAS software for over 5 years. The hospital’s slogan ‘Your Health. Our Priority’, demonstrate that they put people at the centre of everything they do and they are dedicated to providing high-quality care and positive patient experience. As well as Stepping Hill Hospital, they run 24 health centres and community clinics in Stockport and see 580,000 hospital and community patients a year. It’s a big operation.
Before the introduction of eOPAS their OH department looked and operated very differently. When patients entered the reception and were checked in, their personnel records were retrieved from numerous floor to ceiling height roller cabinets.
Do you need to find confidential Patient information quickly and efficiently? And it doesn’t stop there! …are all your internal and external communication channels working 24/7? Do procedures come to a standstill because the decision-making process requires data to back up the analytics and reports?
Today Stockport’s Occupational Health department’s reception is clear of files and space has been utilised for value add work. There is a considerable improved turnaround time on management reports that are available within 48 hours. Clinicians now scan data directly into the system. Collecting and having access to data through eOPAS, storing the information securely and using the reports to gain insights and knowledge provides the opportunity for enhanced service and continual improvement.
Knowing how you want to work and finding a solution that empowers you to work to your full potential need not be a difficult decision.
Warwick International have been experts in Occupational Health Software for over 26 years, really at the start of technology breaking ground in commercial and public service operations. We didn’t know it then, but it was an exciting time to be starting a business. You’ll remember when you would post important documents in letterboxes or use the company internal mailroom! How did we have the time to do this?
Every Occupational Health department today face the challenge of delivering the highest quality of services with fewer resources, whether financial or feet on the ground. Departments are scrutinised to quantify efficiency and determine the value you add to your business?
What does a successful Occupational Health Department look like today?
The Occupational Health Department within Stockport NHS Foundation measures success by participating in MOHAWK and benchmark themselves against other OH services and routine monitoring of our key performance indicators. Their Occupational Health Team consists of 9 full-time staff and 8 part-time staff. Their daily services include Health Surveillance Audio, Respiratory, Skin, HAV, Confined Space, Driver Medicals, Working at Height, Asbestos, Lead, Ionising Radiation, Management referrals & Ill Health Retirement/ Pension medicals, Pre-placement both NHS & Non-NHS also Immunisations, contact screening and control of infection.
You’re thinking – yes! we are that busy too…
When you move to eOPAS you join a growing family of users from all business sectors including the NHS, Local Authority, Manufacturing, utilities, Fire and Rescue and Education to name a few. At Warwick International, we believe that by listening to our customers and Occupational Health Professionals we can pass the benefits on to you through our Market Leading Occupational Health Software. Therefore the inescapable challenges of change are no longer a threat to be worried about but a welcome challenge.