West London Mental Health Trust - Occupational Health Software

I have worked with Warwick IC Systems for four years since I joined West London Mental Health Trust Occupational Health Services. Since October 2004 I have worked closely with the technical team who have been extremely supportive on every issue no matter how small it is.

During this time we have had numerous upgrades and introduced OPAS/CASS to our satellite sites. OPAS/CASS has allowed our service to produce reports and letters electronically by using email and the trust intranet. At the moment both the clinical team and the administrators are using OPAS to its maximum potential, they all rely heavily on OPAS as part of their daily working practice, especially in case tracking. Recently Warwick has worked closely with McKessons (suppliers of the Electronic Staff Records) ESR to transfer staff records on to OPAS/CASS.

The information on OPAS/CASS is presented in an easy to use format. Many reports are available directly from the system. I have found the Annual User Group meetings extremely useful. These meetings allow you to network with other users and look at ways to improve the use of OPAS/CASS within Occupational Health.

I have been most impressed when Warwick introduced a member of their development team to visit our site once a year. This opportunity benefitted our service a great deal as it allowed Warwick to look at the trust records and see how they could improve the service, giving it a personal touch. As a result of this venture we have many pending small projects.

Sarjit Uppal, Systems/Administration Manager, Occupational Services, West London Mental Health Trust.